1st partner to provide Microsoft Dynamics 365 Business Central Cloud in Mauritius.
Removing hype. Adding simplicity.
We help businesses grow daily.
We believe – and have seen – that any business will operate faster and with greater agility when they are supported by the right software and an experienced partner.
Having been involved with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV and Navision,) we provide our immensurable 25 years of experience in delivering successful implementations with happy customers in Europe, Middle East and Africa
Creativenav is
SAFE
Since 2009, we have been delivering Microsoft Dynamics solutions to 100’s of organisations from small to house-hold names.
AGILE
As a professionally run business we do away with the layers of bureaucracy and just focus on being the agile and connected partner that your business needs.
Our team is focussed on you get getting the most out of your business with you
TRUSTED
We will work with you as a single team. No “Us and Them”, just a collaboration of experts driven to help your business grow.
THE LEADERSHIP TEAM
Akhtar has traversed the world of Dynamics for over 24 years with Cbiz.
In 2009, Akhtar took a flight down to Mauritius and setup Creativenav Ltd. The purpose was to create the subsidiary of Creative Business Systems Ltd, in the fast growing African market and having grown up in Mauritius, it was the perfect place to create the company.
Thirteen years later, Creativenav is a thriving business implementing to the biggest clients in Mauritius and the Indian Ocean. Our portfolio of 60 clients in Mauritius justifies the growth and shows a highly profitable strategy spanning the last decade.
Arshad is the 2nd employee of Creativenav and joined in December 2009.
As a qualified accountant, he is keen on figuring out how technology integrates with finance and how IT reduces effort and increases effectiveness. His latest endeavours with the organisation is with Power BI, where his expertise and dedication has proven to be pivotal in maximising benefits of the Microsoft suite of solutions.
As Finance Director, Arshad has successfully helped Akhtar with transforming Creativenav from a start-up to a successful leader in Microsoft Dynamics 365 Business Central in Mauritius.
Arshad has also been instrumental in ensuring the support of all 60 of our customers in Mauritius.
A PARTNER FOR YOUR TRANSFORMATION JOURNEY
Our unflinching history on the supremely flexible Business Central software alongside our 'project' mindset form the foundation that sets us apart.
Dedication
Dedication
As the first Mauritian partner in Business Central Cloud, you are in safe hands. Few partners have more experience than us.
It is our rich and varied experience – gathered over many hundreds of projects – that benefits each of our customers’ businesses.
We believe in the and usable power of Business Central and obviously use it ourselves to drive our business processes and analytics.
As the first Mauritian partners in Business Central Cloud, you are safe in the knowledge that few other partners have more experience than us.
It is this rich experience, gathered over thousands of projects, that benefits each of our customers' businesses. Our unflinching focus on the supremely flexible Business Central alongside our 'solution' mindset forms the foundation that sets us apart.
We believe in the agile power of Business Central & the Power Suite and use it ourselves to drive our business processes and analytics.
Everyone wants “On Time, On Spec. and On Budget”
However, it is often a journey – with a few bumps along the way.
As we dig into your barriers to optimal performance and uncover how your business does things, we will discover things not previously discussed. It is a natural part of any project.
Rather than being rigid and inflexible we have a proven methodology that ensures we get the project done while being able to respond to the challenges that we will inevitably face.
We do this in a calm, forward looking way. We offer options, advice and keep the project moving towards its goal.
“If you want to go fast, go alone. If you want to go far, go together”.
We have repeatedly proven how true this proverb is in terms of project delivery.
Not only do we consider “going together” with our customers. We follow this partnership approach in our business,
Allowing us to focus all our efforts on what we do best, delivering impactful solutions with caring & responsive service.
We work with several partners to deliver seamlessly on projects. These partners include other (non-Business Central) Dynamics 365 partners, Cyber Security experts and IT providers.
We are team dedicated to making a lasting & positive impact on your business
The Challenge
Every business needs software to get things done. But choosing the right one is filled with pitfalls.
There is so much information out there that trying to make the “right” decision is stressful and confusing.
The industry does not help by implying there are perfect solutions and employing (even rewarding) salespeople to give promises that their team cannot deliver on.
We are different. Always have been.
We know it is a commitment and a leap of faith to improve your business. We believe your partner must also be committed to project success and honest from the start.
Our Solution
From the first interaction, we try to understand what it is that you really need. As a business and as a team.
We focus on building a relationship, not just software. While we know people are far harder to change than software, we ensure we find the right balance of off-the-peg and tailoring functionality for your perfect fit.
We ensure the solution you get is as close to “off-the-peg” as it can be. While also providing your users with the most effective solution for them and your budget.
This is not easy, and it is why so many try to force you down a path that suites them (as a partner) and not you (as a unique business and team).
OUR TRIED AND TRUSTED APPROACH
We support your business transformation from the initial conversation, and we will continue that honest support for decades to come.
01. PARTNER SELECTION
Introductions
GETTING ON THE SAME PAGE
When we start discussing what your business needs you will start to experience our ‘customer first’ experience.
You’ll have meaningful discussions with consultants (not pushy salespeople).
We will understand why you are looking to take a leap in productivity as well as how.
This forms the foundation of a long-term partnership and ensures that your aims and our solution are aligned.
We will normally provide a short and readable “budgetary investment” estimate during this stage.
Product & Partner Selection
FINDING THE RIGHT FIT
There is so much choice and so much conflicting advice out there.
This is where it gets complicated and just carrying on as you are (and not deciding) seems easier.
Don’t give up and don’t get fatigued by the all-too-keen-to-close salespeople out there. We will help guide you in the best direction for your needs, not ours.
02. SOLUTION DELIVERY
Deeper Understanding
GETTING UNDER THE HOOD
Once you have decided on your solution, we really get under the bonnet of your business processes and understand how you do things.
This is where we ensure nothing is missed a d that what works well is not thrown out with the bath water.
It also helps us transition your people from the old to the new way of doing things.
We will provide a detailed scope & assess if anything unexpected has come out of the woodwork.
Delivering the solution
GETTING IT DONE
This is where we take our deep understanding of your business and old data, we will set up the new system, so it works for you (and no longer against you).
We will take the old data and have your new system ready to be trained on and used.
We will have worked with your team to establish the test scenarios to ensure that your system works by proving it.
We will ensure users are trained and comfortable before we let them loose.
03. SUPPORT
Product Support
GIVING USERS REASSURANCE AND SUPPORT
Once live, users often have queries, require assiatance and need to be reminded of how to use the new software.
These can be stressful times for users – especially those that have been used to using very different systems before.
We ensure they never feel alone. Be that on the phone, over a screen share or by email.
We help the way that best suits you.
Business Support
BUSINESSES DO NOT STAY STILL
Like with any improvement process, it is ongoing.
While some customers have had such a leap in improvement they carry on for years without change. Others really buy into the improvement process, and we’ll continue to fine and make incremental changes regularly.
Small bites of improvements quickly add up and is a more common approach.